Privacy Policy
Effective date: 11 April 2026
Business name: Paradigm Coffee Roasters
1. Introduction
Paradigm Coffee Roasters (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This policy explains how we collect, use, and protect your information when you use our website.
2. Information We Collect
We may collect and process the following personal data:
a) Orders
When you place an order, we collect:
Name
Email address
Billing and delivery address
Order details
b) Contact Form
When you submit an enquiry, we collect:
Name
Email address
Any information you include in your message
c) Newsletter Signups
When you subscribe to our newsletter, we collect:
Email address
(Optional) name
3. How We Use Your Information
We use your personal data for the following purposes:
To process and fulfil orders
To communicate with you about your order
To respond to enquiries submitted via our contact form
To send marketing emails only where you have given explicit consent
We do not use contact form submissions for marketing purposes.
4. Email Marketing
If you subscribe to our newsletter, we will send you emails about:
New coffee releases
Restocks
Occasional updates related to our products
We use Mailchimp to manage our email communications.
By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with their privacy practices.
You can unsubscribe at any time by clicking the link in any email.
5. Legal Basis for Processing
Under UK data protection law, we rely on:
Contract – to fulfil orders you place
Legitimate interests – to respond to enquiries
Consent – for email marketing
6. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with trusted third parties where necessary, including:
Payment processors
Delivery providers
Website platform providers (e.g. Squarespace)
Email marketing provider (Mailchimp)
These providers only process your data as required to deliver their services.
7. International Transfers
Some of our service providers (such as Mailchimp) may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place in line with UK data protection laws.
8. Data Retention
We retain personal data only for as long as necessary to:
Fulfil orders
Meet legal, tax, and accounting requirements
Maintain our records
Marketing data is retained until you unsubscribe or request deletion.
9. Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent for marketing at any time
To exercise your rights, contact us via the contact form on our website.
10. Cookies
Our website may use cookies to improve functionality and user experience.
You can control cookies through your browser settings.
11. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the contact form on our website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.